Privacy Policy

Privacy Policy

This Privacy Policy explains how your personal data is collected, used, and shared when you visit our website or make a purchase at norrdiva.se.

Personal Data We Collect

When you visit our website, we automatically collect certain information about your device, such as your browser, IP address, time zone, and cookies stored on your device.

We also collect information about which pages or products you view, which websites or search terms referred you to us, and how you interact with our website.

This information is referred to as Device Information in this policy.

We Collect Device Information Using the Following Technologies:

  • Cookies – small data files stored on your device that include an anonymous unique identifier. More information: www.allaboutcookies.org
  • Log files – track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps
  • Web beacons, tags, and pixels – electronic files used to record information about how you browse the site

If you make (or attempt to make) a purchase, we additionally collect the following data:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers)
  • Email address
  • Phone number

This information is referred to as Order Information.

When we speak of “personal data” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Data

We use Order Information to:

  • process your orders (including processing payments, arranging for shipping, and providing you with invoices and order confirmations)
  • communicate with you
  • screen orders for potential risk or fraud
  • send you information and offers if you have consented to receive them

We use Device Information to:

  • detect potential risks and fraud (e.g., by using your IP address)
  • improve and optimize our website
  • analyze user behavior and the effectiveness of our marketing campaigns

Sharing Personal Data

We share your data with third-party providers to provide our services, for example:

We may also share your data if we are legally obligated to do so, for example, at the request of authorities or to protect our rights.

Behavioral Advertising

We may use your personal data to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

For more information, please visit:
www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

“Do Not Track” Signals

Please note that we do not alter our data collection and usage practices when we receive a "Do Not Track" signal from your browser.

Your Rights (EU/EEA)

If you are a resident of Europe, you have the right to:

  • access the personal data we hold about you
  • request that your personal data be corrected, updated, or deleted

To exercise these rights, please contact us by email.

We process your data to fulfill contracts (e.g., orders) or based on our legitimate business interests.

Please note that your data may be transferred outside of Europe, e.g., to Canada or the USA.

Data Retention

We retain your Order Information until you ask us to delete it.

Changes

This Privacy Policy may be updated as needed, for example, due to changes in our business practices or legal requirements.

Contact

If you have any questions or wish to file a complaint, please contact us at:

📧 info@norrdiva.se